Since the 1930s, people have been afraid that automation would replace their jobs. Now, automation has been widely accepted to improve efficiency and productivity. The COVID-19 pandemic has further expedited the need for automation. According to The New York Times, due to social distancing and other safety protocols, many companies and employees are looking for automation to help reduce human contact. Even as we near the end of this pandemic, 68% of global companies are planning to increase spending on automated cybersecurity solutions according to LearnBonds.
What is AI and automation?
Automation is the use of technology to reduce human intervention in processes making these processes, well, automatic. Automation includes the use of robots and artificial intelligence (AI) which creates efficiency by decreasing the need for human supervision. For example, ever scheduled a meeting with someone through an online booking service? That’s automation technology in use. The technology finds availabilities in a person’s schedule and only allows someone to book meetings at times when that person is free. This streamlines the tedious task of emailing back and forth and makes this process easier, efficient and cost-effective.
Three Wire Systems is a technology company founded by a service-disabled U.S. Navy veteran who started the company with one goal in mind: to design technology that fosters change. Fast forward 15 years later, we have advanced our solutions to incorporate automation to solve two problems: IT infrastructure and the health of employees.
How we use automation for cybersecurity solutions
Throughout our experience, we have worked with numerous agencies including the National Security Agency, U.S. Cyber Command, Department of Defense and military branches to implement IT solutions. Over the past few years, our team has developed a monitoring and compliance tool that encompasses automation technology. Here’s why it works.
24/7 Monitoring
When it comes to determining if only authorized devices are connected and operating on private networks, that process is still manual. Three Wire’s monitoring and compliance tool makes these processes automatic, therefore increasing Command Cyber Readiness Inspection (CCRI) scores and determining accurate cyber hygiene posture. Three Wire designed this tool to be easy to navigate and analyze by presenting real-time results in a single-pane dashboard. This compliance technology is the latest automation technology that boosts cybersecurity and covers blind spots that manual processes miss. Investing in the best technology and cyber protection has to be a top priority as the online world evolves. As indicated by survey results from Capgemini Research Institute, 80% of telecom executives report that AI is their main hope for combatting cyberattacks now and in the future.
Faster Responses to Threats
When a blind spot is detected, our automated monitoring tool can quickly troubleshoot problems, which reduces detection and response times. This process not only saves time and resources, but can help decrease the impact of a crisis. Cyberattacks occur every 11 seconds, so the quicker a crisis can be detected and managed, the less risk a company endures. The phrase “time is money” is not only true, but crucial, when it comes to cybersecurity threats and attacks.
Less Manual Work for Employees
Government agencies see a vast amount of data on a daily basis. Manually performing cybersecurity tasks greatly decreases productivity in any agency or workplace. Anything from human error to simply slower threat detection time can cost an enterprise exorbitant amounts of money (not to mention a ruined reputation) in damages. Automation decreases mindless tasks for employees allowing them more time to work on complex tasks. In fact, 86% of employees believe that automation will help them do their work more efficiently to improve productivity and growth.
How we use automation to battle mental health
In 2007, we were contracted by the Department of Veterans Affairs to support the health care networks for veterans across the U.S. From there, a new division of our company was born – MyAdvisor.
MyAdvisor uses the same automation technology to enhance its tele-behavioral services. Here’s how MyAdvisor is implementing automation technology today.
Language Processing
MyAdvisor implemented a chatbot that uses AI and natural language processing to analyze written queues to determine whether or not that person is in a crisis or what the person’s next step should be. Automation used in the form of chatbots has significant benefits in mental health. In particular, there are at least 41 different chatbots designed solely to handle mental health issues because it breaks the stigma that shrouds mental health. MyAdvisor’s AI-powered bot has the ability to automatically streamline a person’s search for assistance and find personalized solutions in a shorter time span.
Resource Management System
MyAdvisor specializes in care coordination or finding and connecting patients with the resources they need to alleviate their mental burdens. With automated technology, MyAdvisor can implement faster response times to inquiries, handle larger volumes of patients and find quicker solutions to crises. MyAdvisor is leading the charge with real-time healthcare technology and personalized automated assistance. This technology not only helps patients; it also reduces the strain on physicians and other healthcare workers. According to a study by Mayo Clinic, automation can greatly help reduce professional burnout in mental health physicians since over half of. U.S. physicians experience burnout.
Behavior Analysis
According to the CDC, over 40% of people live in areas where there is a mental health provider shortage. MyAdvisor combats accessibility to mental health care by making holistic wellness services available anytime, anywhere through remote patient services. Through technology innovations, MyAdvisor connects and analyzes behaviors at a distance. Check out this recent blog on how we use wearable technology to enhance tele-behavioral care.
After coming up with a plan of action, patients can track their progress towards their goals. Our automated system sends customized reminders and motivational messages to each patient as they progress through their track. This not only helps the patient feel less alone in their journey, but it allows MyAdvisor coaches to better manage their client no matter where they are located.
Want to know more ways we’re using technology to revolutionize mental health care? Check out our blog here.
Automation is the way forward to a brighter, healthier future. Our company’s end goal is to find solutions to our client’s biggest problems.
As a trusted partner of government agencies and private companies, we believe our job is three-fold:
- Help government agencies and private companies adopt the best cybersecurity and IT technology
- Ensure these organizations are obtaining the right tech for the best price
- Providing consultation on the best tech decisions guaranteed
Interested in working with us to solve your IT or employee mental health initiatives? Contact us here: https://www.threewiresys.com/three-wire-systems-corporate-contact
